bj335 Privacy Policy – How We Handle Your Data

Introduction

Your Privacy Matters to bj335

This Privacy Policy describes how bj335 ("bj335", "we", "us", "our") collects, processes, stores and protects personal data provided by players and visitors ("you", "your") who use the bj335 website and related services. This Policy applies to all interactions with the bj335 platform, including account registration, deposits and withdrawals, gameplay, and communications with our support team.

By creating an account on bj335 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, please discontinue use of the platform.

Key Commitments

Privacy at bj335 in Six Points

A plain-language summary of the most important elements of this Privacy Policy.

Data Collection

What Information We Collect From You

bj335 collects personal data in three primary ways: information you provide directly during registration and account use, information generated automatically as you use the platform, and information received from third-party service providers such as payment processors.

Information You Provide

When you register for a bj335 account or interact with the platform, you may provide the following categories of personal data.

• Identity information: your full name, date of birth, and nationality as provided during registration or KYC verification.
• Contact information: your mobile phone number and email address. These are used for account verification, support communications, and, where opted in, promotional messaging.
• Financial information: records of your deposit and withdrawal transactions, the payment methods you use (bKash, Nagad, Rocket, Upay), and the wallet numbers or account references associated with those transactions. bj335 does not store full mobile wallet PINs or passwords.
• Identity verification documents: where required for KYC compliance, copies of government-issued identification such as a National ID card, passport, or driving licence.

Information Generated Automatically

When you access or use the bj335 platform, certain technical data is generated automatically. This data helps us operate the platform securely and improve the user experience.

• Device and connection data: your IP address, device type (e.g. Android phone, iOS device), browser type, operating system version, and mobile network operator.
• Usage data: pages visited, time spent on each section, games played, bet amounts, session duration, and interactions with platform features such as the promotions section or the cashier.
• Cookie and tracking data: information collected via cookies and similar technologies as described in the Cookies section of this Policy.

Information From Third Parties

bj335 may receive limited personal data from third-party payment processors (such as bKash and Nagad) to confirm the status of a deposit or withdrawal transaction. This data is used solely for transaction verification and fraud prevention purposes and is not combined with your browsing or gameplay data for marketing profiling.

Data Use

How bj335 Uses Your Personal Data

bj335 processes personal data only for legitimate, clearly defined purposes. The following describes the primary purposes for which your data is used.

• Account management: to create, maintain, and administer your bj335 player account, verify your identity, and process your deposits and withdrawals in BDT via bKash, Nagad, Rocket and Upay.
• Service delivery: to provide access to bj335 games, sports betting markets, promotions, and customer support services, and to personalise your experience based on your game preferences and betting history.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, account takeovers, and any other prohibited conduct described in our Terms and Conditions.
• Legal compliance: to comply with applicable anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any other legal or regulatory obligations applicable to bj335's operations.
• Platform improvement: to analyse usage patterns, diagnose technical issues, and improve the performance, reliability and features of the bj335 platform for players in Bangladesh.
• Communications: to send you transactional messages (such as deposit and withdrawal confirmations), security alerts, and — where you have opted in — promotional offers and updates about bj335 games and events.

Data Sharing

When and With Whom We Share Your Data

bj335 does not sell your personal data. We share data with third parties only in the following limited and defined circumstances.

• Payment processors: bj335 shares the minimum necessary transaction data with bKash, Nagad, Rocket and Upay to facilitate deposits and withdrawals. Each payment provider operates under their own privacy policy and data security framework.
• Technology and platform service providers: bj335 uses third-party providers for hosting, analytics, fraud detection and customer support tooling. These providers are contractually bound to process data only on bj335's instructions and may not use it for their own purposes.
• Game content providers: certain game studios (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) may receive limited session data (such as player session tokens) to enable game launches and record game outcomes. This is purely functional data and does not include your full registration profile.
• Legal authorities: bj335 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights and safety of bj335 and its players.

Outside of the circumstances listed above, bj335 will not disclose your personal data to any third party without your prior explicit consent. All third-party data processors engaged by bj335 are required to maintain data confidentiality and to implement appropriate technical and organisational security measures.

Payments & KYC

How We Handle Payment and Verification Data

All financial transactions on bj335 are conducted in Bangladeshi Taka (BDT) through locally integrated payment gateways. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket or Upay, bj335 records the transaction reference, the amount, the date and time, and the wallet number associated with the transaction. This information is stored securely and is used exclusively for payment reconciliation, fraud prevention, and to comply with financial record-keeping obligations.

Where KYC verification is required, identity documents submitted by players are reviewed by our compliance team and stored in a secure, access-controlled environment. KYC documents are retained for a minimum period as required by applicable financial regulations and are not used for any purpose other than identity verification and legal compliance.

Cookies

How bj335 Uses Cookies

bj335 uses cookies and similar browser-based storage technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small data file placed on your device when you visit a website. Cookies do not give bj335 access to your device beyond the data they contain.

Types of Cookies We Use

• Essential cookies: these are strictly necessary for the platform to function. They enable core features such as user authentication, session management, and the cashier. Without these cookies, bj335 cannot operate correctly. Essential cookies cannot be disabled.
• Analytics cookies: these help bj335 understand how players navigate the platform — for example, which games are most popular, where users encounter errors, and how long sessions typically last. This data is aggregated and is not linked to your individual identity.
• Preference cookies: these remember your settings and choices — such as your preferred language — so that you do not need to re-enter them on each visit.

You may manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent certain platform features from working correctly. bj335 does not use third-party advertising cookies or cross-site tracking technologies.

Security

How We Keep Your Data Secure

bj335 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and bj335 servers, access controls that limit employee access to personal data to those with a genuine operational need, secure server infrastructure hosted in access-controlled data centres, and regular internal security reviews.

While bj335 takes all reasonable precautions to safeguard your data, no internet transmission or electronic storage system is completely free from risk. You also have an important role to play in keeping your account secure: use a strong, unique password for your bj335 account, never share your login credentials with others, and contact our support team immediately if you suspect unauthorised access to your account.

Retention

How Long We Keep Your Data

bj335 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide.

• Active account data: retained for the full duration of your account being active on the platform, plus a minimum of 5 years after account closure to satisfy AML and financial record-keeping obligations.
• KYC documents: retained for a minimum of 5 years from the date of submission, or longer if required by any applicable regulation. Following the expiry of the required retention period, KYC documents are securely destroyed.
• Cookies and analytics data: session cookies expire at the end of your browsing session. Persistent analytics cookies are retained for a maximum of 12 months from the date of placement, after which they are automatically deleted or anonymised.

Your Rights

Your Rights Regarding Your Personal Data

As a bj335 player, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected].

• Right of access: you may request a copy of all personal data bj335 holds about you. We will provide this within 30 days of receiving a verified request.
• Right of rectification: if any personal data bj335 holds about you is inaccurate or incomplete, you may request that we correct or update it. You can also update certain account details directly from within your account settings.
• Right of erasure: in certain circumstances you may request that bj335 delete the personal data we hold about you. Note that we may be unable to fulfil an erasure request where retention of the data is required by applicable law (for example, AML obligations require us to retain certain financial records for a minimum of 5 years).
• Right to restrict processing: you may ask bj335 to limit how we process your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or while an objection to processing is being considered.
• Right to withdraw consent: where bj335 processes your data based on consent (for example, sending you promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

We aim to respond to all valid rights requests within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for the delay before the initial 30-day period expires.

Policy Updates

Changes to This Privacy Policy

bj335 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the platform or by message to your registered contact details.

Contact

Privacy Questions and Data Rights Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how bj335 handles your personal information, please contact our support team. We are available 24 hours a day, 7 days a week.

You may reach our data privacy team by email at [email protected]. Please include your registered username and a brief description of your request so we can direct your enquiry to the correct team member promptly.